Who we are

Our website address is: https://penelopeiacrafts.com.

What personal data we collect and why we collect it

Browsing data

In general, Penelopeia Crafts collects the personal data of users visiting and consulting the Website, the so-called browsing data. The technological platform by means of which the Website is made available to the user, in fact automatically records certain browsing data – the transmission of which is implicit in the use of Internet communications protocols – such as, for example, the name of the Internet access provider, the source website, the pages visited, the date and duration of each visit, etc. Such information permits access to the Website and the use of certain services, and this information may be utilized in an anonymous and aggregated form for statistical purposes and in order to verify the correct functioning of the Website.

Penelopeia Crafts does not collect such data in order to associate them with other information about users, and subsequently to identify such users; nevertheless, the data in question, by their very nature, may permit the identification of users following processing and association with other information. Browsing data may thus be used by Penelopeia Crafts to ascertain whether any liability exists regarding computer crimes committed to the detriment of the Website, or by means of the Website. Without prejudice to such event, the aforementioned browsing data are only stored temporarily, in accordance with applicable law.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Penelopeia Crafts cookies policy for www.penelopeiacrafts.com

The use of cookies by Penelopeia Crafts related to the website www.penelopeiacrafts.com (“Store Website”) is made in accordance with its Privacy Policy.

What cookies are

Cookies are small text files that the websites visited by users send to their terminal (computer, laptop, tablet, smartphone, etc ) and where they are stored in order to be re-transmitted to the same websites at the next visit by the same terminal. Cookies are used for different purposes, they have different characteristics and may be used by both Penelopeia Crafts or by third parties.

Please find below all the information about cookies installed through this Store Website and all the information about how to manage your cookies preferences.

What kind of cookies we use on our website.

1. Technical cookies which do not require any Opt in by users:

Technical cookies do not require any consent by the user, they are installed automatically as a result of accessing the website.

Among the technical cookies, we use:

  • • Navigation Cookies
    Cookies ensuring the normal browsing and use of the website, through different options or services, aimed at increasing the website performance.
  • • Functionality Cookies
    Cookies which save the users’ preferences to facilitate the users’ browsing experience, according to a set of selected criteria (such as, for example, language, text characters, browser type, etc.).

2. Cookies which require the users’ Opt-in.

All cookies, other than the technical cookies mentioned above, are installed or activated only if previous consent is given by the user, the first time she/he visits the Store Website. Opt-in may be expressed in a general way, by interacting with the brief cookie information banner on the landing page of the website, pursuant to the instructions set out in the above-mentioned banner (closing the banner, or by clicking the OK button, or by scrolling the page or clicking on any of its elements); opt-in can be also provided in a selective way described below. Opt-in given by users is tracked and recorded in order to make your next visits to the same website more effective. However, you can always revoke all or part of the consents previously given.

Among the cookies which require the users’ Opt-in, we use: Cookies managed by third parties
These cookies are not managed by us and are referred to as third parties cookies. Please find below some information, and a link to the privacy policy and the consent form for each of the third party. If you close this page or switch to another page of this website, you give your consent to all of them.

  • a. Online behavioural advertising cookies
    These cookies, installed by third parties companies which carry out online profiling activities, allow to create an anonymous profile of the users based on their browsing experience on this and other websites. In this way, it is possible to provide you with advertisements targeted to your interests rather than generic advertising. Please find below the name of any third party, which manages the above-mentioned cookies, and for each of them the link to the page where it is possible to have more information and/or manage the consent.
    Google, CloudFlare, Salesforce. .
  • b. Retargeting cookies
    These cookies are used to send advertising to users who previously visited the Store Website. Please find below the name of any third party which manages the above-mentioned cookies, and for each of them the link to the page where it is possible to have more information and/or manage the consent.
    Sizmek.
  • c. Social networking Cookies
    These cookies are collected in order to share content on social networks. Please find below the name of any third party which manages the above-mentioned cookies, and for each of them the link to the page where it is possible to have more information and/or manage the consent.
    Pinterest, Facebook, Twitter, Youtube.
  • d. Analytics Cookies
    These cookies are collected by third parties, both in an aggregated and non-aggregated form, in order to collect information on the number of users and on how they visit the website, such as information on which pages or sections are most viewed. Please find below the name of any third party which manages the above-mentioned cookies, and for each of them the link to the page where it is possible to have more information and/or manage the consent.
    Adobe Site Catalyst, Google Analytics.

We would like to inform you that you can also manage your cookie preferences through your browser such as:

  • • Internet Explorer
  • • Safari
  • • Chrome
  • • Firefox

Purpose of processing

Penelopeia Crafts processes the user’s data for the following purposes:

a) operational management of browsing on the Website;

b) management of the Website security;

c) statistical processing;

d) compliance with legal obligations;

e) exercise of rights in judicial proceedings.

The legal basis for these purposes is:

  • for the purposes referred to in points a), b), c) and e) is the legitimate interest of Penelopeia Crafts;
  • for the purposes referred to in point d) is the execution of legal obligations.

Data retention period

Except as already stated above for browsing data, specific indications about the duration of data retention are contained in the information notice published in the sections of the Website pursuant of the GDPR.

Nature of the provision data

The provision of data by the user for the purposes indicated above is mandatory for the use of the Website.

Processing methods

The user’s personal data are processed by computer and telematic methods, mainly by electronic and automated means and, limited to particular operations, by paper.

In accordance with the GDPR, specific security measures are observed to prevent data loss, unlawful or improper use, and unauthorized access.

Persons involved in the processing

The user’s personal data are processed by persons authorized to the processing, in accordance with the provisions of the GDPR.

Said data may be disclosed to the other companies pertaining to Penelopeia Crafts.

Furthermore, the data may be disclosed to other third parties such as professionals, consultants and more generally third parties who cooperate with Penelopeia Crafts for the pursuit of the above purposes, or third parties who have been entrusted with activities in outsourcing.

In any case, Penelopeia Crafts undertakes to provide such third parties only with the data necessary to carry out the functions and activities entrusted to them and also undertakes to do its utmost to ensure that third parties use the data received only for the purposes indicated by Penelopeia Crafts and in compliance with the applicable regulations on the processing of personal data.

The user’s personal data may also be disclosed to third party companies in the event of mergers or demergers, acquisitions, sale of a business or branch of a business, or other corporate operations of an extraordinary nature.

The user’s personal data may also be disclosed to legitimate recipients in accordance with the law or regulations, for example in the event of requests by the competent public authorities and judicial authorities or, more generally, in the context of judicial proceedings, as well as to protect and defend the Website and the rights of Penelopeia Crafts.

Such parties will process the data as autonomous data controllers or processors, depending on the circumstances.

The updated list of all recipients of data can be requested from the data controller cited below at the e-mail address

Transfer of data outside the European Union

The personal data shall be transferred outside the country or the European Union, in countries not providing for an adequate level of data protection, only in accordance with the safeguards set forth by applicable laws.

The complete list of recipients of the data, established outside the European Union, or a copy of the safeguards adopted by the Data Controller can be obtained by writing an email to the following email address:

Connection to third-party websites and services

The Website or the messages and communications that Penelopeia Crafts sends to the user may contain banners, advertising messages and advertisements of third parties or business partners of the Data Controller.

By adhering to the proposals of the aforementioned third parties, the user may access multimedia pages belonging exclusively to these third parties, which, being outside the control of the Data Controller, are not in any way required to comply with the provisions of this Privacy Policy.

Penelopeia Crafts therefore invite users to pay attention to adhering to the services offered by third parties and to read the information notices provided by the third party regarding the processing of personal data carried out by the same, in relation to which Penelopeia Crafts cannot carry out any control, nor be held responsible.

User’s rights

By contacting the Company via e-mail at the address: customerservice@penelopeiacrafts.com , the user may request the Company for access to the data concerning him/her, for their erasure, rectification of inaccurate data, integration of incomplete data, restriction of processing in the cases provided for in Article 18 of the GDPR, as well as object to processing in cases of legitimate interest of the Company.

Furthermore, where processing is based on consent or contract and is carried out by automated means, the user has the right to receive his personal data in a structured, commonly used and machine-readable format and, if technically feasible, to transmit them to another controller without hindrance.

The user has the right to withdraw at any time his/her consent for marketing and/or profiling purposes, as well as to object to the processing of data for marketing purposes, including profiling related to direct marketing. This is without prejudice to the possibility that the user prefers to be contacted for the above purposes exclusively through traditional means, to object to the receipt of communications through automated means only.

Finally, the user has the right to lodge a complaint with the competent Supervisory Authority in the Member State where he usually resides or works or in the State where the alleged infringement has occurred.

Amendments to this document

This Privacy Policy may be amended in order to comply with new provisions of law, and with the modified manner in which Penelopeia Crafts processes personal data, as a result of changes to the Website’s operations or to the supply of those services provided through the same.

Penelopeia Crafts will take care to promptly communicate any updates through the publication in this section of the Website. Penelopeia Crafts therefore invite users to periodically consult the Privacy Policy to ensure that they consult the latest published version.

The contents of www.penelopeiacrafts.com site are the exclusive property of Penelopeia Crafts and therefore protected and covered by national and international legislation. Consequently, users are not authorized to use these contents for purposes not specifically indicated by the site. In the event of violation, Penelopeia Crafts may reserve the right to take action against the violator. Penelopeia Crafts reserves the right to modify at any time the contents of its site, without prior warning. There is no charge for browsing the www.penelopeiacrafts.com site, portal access is free and registration is discretionary. Information and data in the www.penelopeiacrafts.com portal are carefully verified. We apologise in advance for any inaccuracies and we would ask users to contact us at the address below, so we can make rectifications. By registering, the user agrees and concurs, moreover, that Penelopeia Crafts is in no way responsible, directly or indirectly, for any damages of any nature or type suffered by the user or by third parties during browsing and consultation of the Penelopeia Crafts site, and in relation to any ensuing initiatives in which the user may decide to participate. We remind all users that they are liable for the truth and completeness of information they transmit to the www.penelopeiacrafts.com site. This information will be given independently by users when they register and are sent strictly personal email account and password. Equally, at the time of issue, the user has explicitly authorised addressees of this information to handle these data, in compliance with current legislation. Moreover, when registering, Penelopeia Crafts informs the user, who is therefore aware of this, that the company cannot be held liable for any other sites the user may access using links included in the portal. Consequently, Penelopeia Crafts declines any responsibility for the contents of these sites and is in no way liable for any damages of any nature or type suffered by the user or by third parties deriving from their use or from what they offer. The user may unsubscribe at any time by following the instructions given in the portal.

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Does our site allow third party behavioral tracking?

It’s also important to note that we do not allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred


To be in accordance with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

CONTACT US

If there are any questions regarding this privacy policy you may contact us.

Email: info@penelopeiacrafts.com